Refund Policy

Refunds are available for items returned within 30 days of delivery in unused condition with original packaging. Sale items are eligible unless marked as final sale.

Once a return is received and inspected, refunds are processed within 5–7 business days to the original payment method. Banks may take an additional 3–5 business days to show the credit.

• Items with obvious signs of use may receive a partial refund
• Items returned without original packaging may incur a 15% restocking fee
• Shipping costs are non-refundable unless the return is due to our error

If you receive a defective or incorrect item, contact us. We will provide a prepaid return label and issue a full refund including original shipping, or send a replacement.

Questions about refunds? Email cascadefallllc@gmail.com.